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Matt

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Log for Login/Logout
« on: January 01, 1970, 12:00:00 AM »
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We have a few superadmins in Config Manager that can change the config for daily use. Is there a way to log (or track) who logs in and out of Config Manager,SCI, etc.??
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Ritchie

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Log for Login/Logout
« Reply #1 on: January 01, 1970, 12:00:00 AM »
You can see them in Config Server logs. So you could write something to extract the relevant information....possibly?
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Tony Tillyer

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Log for Login/Logout
« Reply #2 on: January 01, 1970, 12:00:00 AM »
Stranger is that Genesys haven't developed a licence manager for any of the Genesys Suite.

Weird!
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Bill

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Log for Login/Logout
« Reply #3 on: January 01, 1970, 12:00:00 AM »
If you have the debug level of logging set to write to a plain text file, then you will be able to see all the login/logout events of users of configuration manager, ir_designer, ccpulse, agent desktops. To find the events would require you have access to the plain text file, and time to filter through all the log events.
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Marked as best answer by on May 03, 2025, 12:58:25 AM

Tony Tillyer

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Log for Login/Logout
« Reply #4 on: January 01, 1970, 12:00:00 AM »
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    • Would it be easier (if you are using it) to run a CCA/DMA/Brio Report against the Log In / Log Out details to provide a report, rather than sifting through log files?
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