Genesys CTI User Forum

I have something similar, which also utilzes (VB?). It cotains the command line which creates an editable version of my email for sending. I then check it over and manually hit the SEND button.

However, if I place a "False" statement on the end, this would imply that I do not wish to edit the message before sending and Outlook should just send it ...Outlook would then show a warning message that something is trying to send an email using my mailbox ID (the same messages as you are receiving now) and I would have to manually hit that button.

Either way, this requires manual intervention to send an email from an external application, via your own Outlook mailbox.

This is a tricky one and not necessarily Genesys elated. This might prove useful for you:

http://www.microsoft.com/outlookdev/articles/movs105.htm

...Most noteably, it contains strings which DO send an email with no popups:

Sub NewMailMessage()
Dim ol As New Outlook.Application
Dim ns As Outlook.NameSpace
Dim newMail As Outlook.MailItem

'Return a reference to the MAPI layer
Set ns = ol.GetNamespace("MAPI")

'Create a new mail message item
Set newMail = ol.CreateItem(olMailItem)
With newMail
'Add the subject of the mail message
.Subject = "Training Information for October 1997"
'Create some body text
.Body = "Here is the training information you requested:" & vbCrLf

'Add a recipient and test to make sure that the
'address is valid using the Resolve method
With .Recipients.Add("mindym@imginc.com")
.Type = olTo
If Not .Resolve Then
MsgBox "Unable to resolve address.", vbInformation
Exit Sub
End If
End With

'Attach a file as a link with an icon
With .Attachments.Add _
("\\Training\training.xls", olByReference)
.DisplayName = "Training info"
End With

'Send the mail message
.Send
End With

'Release memory
Set ol = Nothing
Set ns = Nothing
Set newMail = Nothing
End Sub

It also contains references to MAPI, as well as SMTP.

Good luck and please let me know if you get anywhere with this?

Tony