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criterion_21

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urs is not reacting to eventrouterequest
« on: August 01, 2007, 08:05:15 AM »
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Title says it all.

Here is the event. anyone?

@20:25:34.7750 [0] 7.2.100.14 distribute_event: message EventRouteRequest
AttributeEventSequenceNumber 000000000000629a
AttributeTimeinuSecs 775000
AttributeTimeinSecs 1183029934 (20:25:34)
AttributeANI '683503'
AttributeDNIS '1306'
AttributeCallUUID '183034903'
AttributeConnID 006b0171cd44120c
AttributeCallID 524211
AttributeCallType 4
AttributeCallState 0
AttributeThisQueue '56306'
AttributeThisDNRole 2
AttributeThisDN '56306'
AttributeOtherDNRole 1
AttributeOtherDN '683503'

routing point is registered with strategy firmly in place and I am baffled. It should be working. Everything went wrong once we upgraded TServer Avaya and urs to 7.2 from 6.5. Do I need to change VDN vector to issue a second route-request?  ???

-----------------Criterion_21-------------------------------
WE ALL LIVE ONLY ONCE BUT REMEMBERED MANY TIMES OVER
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Offline Fra

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Re: urs is not reacting to eventrouterequest
« Reply #1 on: August 01, 2007, 09:09:51 AM »
Hi,

you should post full Tserver log of the call (especially part just after the EventRouteRequest) and the corrisponding URS one.

Are you using the same 6.5 strategies with 7.2 URS? They should be checked, recompiled and saved with 7.2 IRD before loaded.
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Marked as best answer by on May 06, 2025, 03:07:28 AM

Kim Holden

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Re: urs is not reacting to eventrouterequest
« Reply #2 on: August 02, 2007, 03:07:10 AM »
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    • Criterion -

    CallType = 4 and no AttributeTransferredConnId? Did you cut the log?

    (Uhm... Not sure how to end this)
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