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Vic

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Genesys 6.1 Evaluation
« on: January 01, 1970, 12:00:00 AM »
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Hello,

I am sure that I am not the only one starting to evaluate G6.1, so I was thinking maybe we would be able to develop an evaluation material together.
I am pretty strong in Genesys; however when it comes to IVR and Loggers, it is a totally different story.
What do you think? Anyone wants to help?
Vic
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Vic

  • Guest
Genesys 6.1 Evaluation
« Reply #1 on: January 01, 1970, 12:00:00 AM »
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    • Who has already evaluated G6.1? Any suggestions, materials, checklists that we could share with everyone?

    I think that many of us now are starting its evaluation, and this would be an excellent area for all of us to cooperate. I will upload what I have in a few days.

    What do you think?
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    eva

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    Genesys 6.1 Evaluation
    « Reply #2 on: January 01, 1970, 12:00:00 AM »
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    • hi vic,

    i´m also interested in suggestions, materials and checklists.

    Next week I have the Genesys Training Moving forward to G6.
    I hope to get many Informations.

    Eva
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    Vic

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    Genesys 6.1 Evaluation
    « Reply #3 on: January 01, 1970, 12:00:00 AM »
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    • Eva,

    I have taken G6 course and I kind of liked it. It seems like it is possible to do upgrade without too much pain; however, it seems like downgrading is pretty much out of a question.
    What would you like to see in the evaluation?
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