Good morning, fellow Genesys travellers,
I know that this is a very basic question so please do not flame me for being too lazy to test it out. So here it goes...
(deep breadth)
Genesys SCI has a variety of error code and alarms that are issued when one or another product switches over, fails, shutsdown and so on and so forth. There is an alarm code for startup, for shutdown and for switchover. What is more, there is a generic alarm code and a specific-to-type-of-product code. I tried several different codes and the results were very dismal: none of the codes were exactly what I needed. And what I need is very basic: I want to detect when TServer either switches over or fails. It sounds very simple but in reality it is not.
Initially I tried to use the following:
Detect event：000-04562
Cancel evnet：000-04560
But,as you would probably have guess, killing t/server using -9 and shutting it down using SCI causes these events to misfire. Is there a way to combine several events into one? And if not how does one go about detecting if t/server is up, down, switched over or frozen out for good?
Your replies would be greatly appreciated and I promise to post my results once I get it so the rest of the community would benefit from it as well.
Thank you!
Alan
[right][size=8pt][color=Red]Hard work never killed anybody, but why take a chance?
Edgar Bergen (1903 - 1978), (Charlie McCarthy)
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