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Author Topic: Error Message " No Tenant Resource"  (Read 3879 times)

Rowan

  • Guest
Error Message " No Tenant Resource"
« on: January 01, 1970, 12:00:00 AM »
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Has anyone came across the error message "No Tenant Resource available" when CC Pulse is loading up. It will display this message against a VQ or agent primarily.

kerrickter

  • Guest
Error Message
« Reply #1 on: January 01, 1970, 12:00:00 AM »
  • Best Answer
  • Hi,

    You probably have a security error, the person logging in doesn't have access to the resource folder.

    Vic

    • Guest
    Error Message
    « Reply #2 on: January 01, 1970, 12:00:00 AM »
  • Best Answer
  • Check for Access Privileges for that person and then see if he/she has access to the the tenant.

    Just out of curiosity, are you running a multi enant environment?

    Rowan

    • Guest
    Error Message
    « Reply #3 on: January 01, 1970, 12:00:00 AM »
  • Best Answer
  • Cheers for that.

    Rowan

    • Guest
    Error Message
    « Reply #4 on: January 01, 1970, 12:00:00 AM »
  • Best Answer
  • Yes we are, its across 5 call centres.