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Author Topic: Import customer database to UCS  (Read 4909 times)

sitto

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Import customer database to UCS
« on: August 31, 2006, 04:21:32 AM »
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Hi,

I'm using UCS with GAD.
I would like to import customer database to UCS. How do I import it? Has Genesys import tool?

PS. This is a good website for Genesys community, we'll never walk alone.  ;D ;D ;D

Thanks,
Sitto.

Offline Haldane

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Re: Import customer database to UCS
« Reply #1 on: August 31, 2006, 10:52:50 AM »
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  • I persume you could write your own import script from your customer Db or create view out to existing DB.

    PK

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    Re: Import customer database to UCS
    « Reply #2 on: September 01, 2006, 05:54:05 AM »
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  • There is no such tool. You need to write your own script to move the data.

    Offline sitto

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    Re: Import customer database to UCS
    « Reply #3 on: September 01, 2006, 08:43:18 AM »
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  • Could I use "Multimedia 7.2 Selected Conceptual Data Models for the UCS Database" to learn about UCS structure?

    IanDS

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    Re: Import customer database to UCS
    « Reply #4 on: September 07, 2006, 12:46:19 PM »
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  • Yes you could use that but it only shows 3 tables or so.

    You really need to get dirty and have a look at all the tables.

    What sort of tables and columns have you got in the customer database that you want to import?

    Offline sitto

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    Re: Import customer database to UCS
    « Reply #5 on: September 12, 2006, 05:29:53 PM »
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  • Hi,

    My customer would like to import a list of his customer which compose customer name and telephone number (more than one per contact)
    How to import it?

    Thanks for your support,
    Sitto