" /> Automated Reports Scheduler - Genesys CTI User Forum
« previous next »
Pages: [1]   Go Down

Author Topic: Automated Reports Scheduler  (Read 1763 times)

Offline PFCCWA

  • Hero Member
  • *****
  • Posts: 655
  • Karma: -7
Automated Reports Scheduler
« on: February 26, 2019, 11:30:23 AM »
Advertisement
Hello
I am not clear about this but what actually replaced the brio/hyperion reports scheduler.
This (hyperion) went end of life in 2013 but not sure what the alternative is.

If there is a solution, what is it, license cost?

thanks
Logged

Offline cavagnaro

  • Administrator
  • Hero Member
  • *****
  • Posts: 7641
  • Karma: 56330
Re: Automated Reports Scheduler
« Reply #1 on: February 26, 2019, 05:40:59 PM »
You would need to check with your current BI tool. Genesys now only provides interactive insights if you have Infomart.


Enviado de meu SM-G9650 usando o Tapatalk

Logged

Offline borkokrz

  • Full Member
  • ***
  • Posts: 154
  • Karma: 6
Re: Automated Reports Scheduler
« Reply #2 on: February 26, 2019, 06:55:05 PM »
AFAIR Genesys replaced Hyperion with Cristal Reports for Datamart purposes. But I'm not sure if it is still available for download.
Logged

Offline OXE_4400

  • Jr. Member
  • **
  • Posts: 62
  • Karma: 1
Re: Automated Reports Scheduler
« Reply #3 on: April 16, 2019, 08:03:32 AM »
[quote author=cavagnaro link=topic=11268.msg51327#msg51327 date=1551202859]
You would need to check with your current BI tool. Genesys now only provides interactive insights if you have Infomart.
Enviado de meu SM-G9650 usando o Tapatalk
[/quote]
interactive insights replaced already by GCXI.
Logged
Pages: [1]   Go Up
« previous next »