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Offline efrainclg95

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Component versions to expire
« on: July 20, 2021, 03:12:44 PM »
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Dear expert friends, I hope you are well, I appeal to your experience in the following query:

Is there a document or way to know when a Genesys component expires?

On my side I found an EOL table, the link is as follows
https://all.docs.genesys.com/System/EOL

There I can see that the Sip Server 7.5 component stopped having support in the year 2019 (May), but is there a way to know if version 8.1 of the same component has a public expiration or maintenance date?

Stay tuned, thank you very much for your help

Offline cavagnaro

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Re: Component versions to expire
« Reply #1 on: July 21, 2021, 02:06:50 AM »
SIP Server 8.1 is the current version, and no EOL planned.
Genesys works in up to 3 different releases, 8.1,8.5 and 9.0 now
Some components won't come to 9.0 like SIP Server probably as no new features to change their version, mainly maintenance releases.


Offline efrainclg95

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Re: Component versions to expire
« Reply #2 on: July 22, 2021, 03:11:49 PM »
Thank you very much for the clarification, it helps me a lot to understand these points.

Thanks a thousand