Genesys on VMWare

[Kevin S]

Question for those "in the know"...

Can anyone provide information about compatibility (or lack thereof) between Genesys components and VMWare? Someone from my Infrastructure group approached me about it, but I don't know enough about VMWare to comment on it.

We're currently running a 6 Win2K servers in a Nortel Environment, with a MSSQL backend. We also use VTO for treatments.

Any information you can provide would be appreciated....

[cavagnaro]

I do have running a Genesys on VMWare, small one but works. All components works, for VTO i don't think it will work as drivers for the Dialogic card are very complicated. Any special hardware is hard to make it work on VMWare. For other components while you have a very good server you may run other components fine.

[victor]

[quote author=Kevin S link=topic=1919.msg6342#msg6342 date=1164147101]
Question for those "in the know"...

Can anyone provide information about compatibility (or lack thereof) between Genesys components and VMWare? Someone from my Infrastructure group approached me about it, but I don't know enough about VMWare to comment on it.

We're currently running a 6 Win2K servers in a Nortel Environment, with a MSSQL backend. We also use VTO for treatments.

Any information you can provide would be appreciated....
[/quote]

Kevin,

we using VMware a lot in our labs to test different Genesys configurations, but I definitely would NOT use it in a production environment. For evaluation and testing purposes I understand that even Genesys Tech themselves rely on it.

If you are talking about virtualization across multiple hosts (like Xen), then I really do not know. But, if they want you to run Genesys on a virtual machine on a shared host, "just say no!"