CCpulse Historical view - disabled

[Gururaj S]

Hi To All,

I have installed CCPulse and real time views are working fine.
I have also installed ODS and Datamart and Database initialization is complete for Datamart.

But when i open CCPulse, and right click on any object, the menu option "Historical View" is greyed out.
I have tried suggestions from support site but none could fix the problem.

Regards,
Gururaj S

[CTIgem]

Do you have database access point set up to point at datamart?

[Gururaj S]

Hi CTIgem,

Yes.. I have installed DBserver and there is a DAP for Datamart.

Regards

[cavagnaro]

And does CCPulse has connection to DataMart?

[tony]

...and as a next step, you will also need to define statistics within CCPulse that you want to emulate, from the Historical Statistics available in your Datamart...

In this way, you create a link between the Real-Time and Historical Statistics, within CCPulse...

Tony