CC Pulse pass agent details to login for script

[Gidday]

Hi All

We want to restart CC Pulse on a schedule (because it seems like a memory hungry beastie and needs this clean every now and then).  On restart we have to pass agent details to the login dialog.  Does anyone know of a VBS method for doing so.

Cheers

Joe

[René]

Hi Joe,

It's possible to start CCPulse+ from command line and you don't need any VBS script to do so. Here is a sample batch file:

[font=courier]set CCPULSE_ACCESS=COMMAND_LINE
CallCenter.exe -app <application_name> -user <user> -pwd <password> -ws <workspace_name>
[/font]

It is necessary to start CCPulse manually once at least because it read configuration server host and port from Windows registry.

R.

[rpenney]

Here are the registry keys I found.
If you load these and run the command line as Rene shows, you should be good. 

[HKEY_USERS\<microsoft user id>\Software\GCTI\CallCenter\LoginInfo]
"RecentUser"="<genesys user>"
"AppName"="<application name>"
"Host1"="<host name>"
"Port1"="<port>"

[floyd1cohen]

Hey rpenney,I tried code provided by you but its not working in my case.