Genesys-related Development

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[1] IWS Customization - detecting when line has disconnected

[2] .Net Application blocks

[3] Goto or SubDialog Block | Composer

[4] Control agent login to avoid emulated agents

[5] how to register dn

[6] IWS Customisation - Add a Make Call Function

[7] Create an interaction programatically PSDK 7.6

[8] Redundancy with Platform SDK

[9] Interaction Workspace / Add a custom view to a multi-view region

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