Genesys-related Development

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[1] configure multiple hours of operations in single day??

[2] View Interactions in an Email Queue

[3] Get stats for # of calls wait in VQ in real time split by time ranges

[4] Supend / Hold Email

[5] GVP interpret-as time

[6] PSDK 8.1/Java - monitoring stats for a large number of agents

[7] PSDK - Get LoginID

[8] com.genesyslab.PCT.invoker.default

[9] SIP Endpoint SDK session statuses

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