Genesys CTI User Forum > Genesys-related Development

Reporting SDK

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hsujdik:
Ah, I just now realized you were getting the DN State. Try cast your StateValue as DNStatus and then get the Actions property to check if it suits what you need

carpio:
I have tried

[code]public void OnMessageReceived(object sender, EventArgs e)
        {
            IMessage message = ((MessageEventArgs)e).Message;
            if (message.Name.Equals("EventInfo"))
            {
               
                EventInfo ev = (EventInfo)message;
                DnStatus ds = (DnStatus)ev.StateValue;
                MessageBox.Show(ds.ToString());
             
            }
               
        }[/code]

and:
[code]public void OnMessageReceived(object sender, EventArgs e)
        {
            IMessage message = ((MessageEventArgs)e).Message;
            DnStatus ds = (DnStatus)message;
            MessageBox.Show(ds.ToString());
}[/code]

But I always get a exception:

System.InvalidCastException was unhandled by user code
  HResult=-2147467262
  Message=Unable to cast object of type 'Genesyslab.Platform.Reporting.Protocols.StatServer.AgentStatus' to type 'Genesyslab.Platform.Reporting.Protocols.StatServer.DnStatus'.
 

hsujdik:
Maybe this might help you:
https://docs.genesys.com/Documentation/PSDK/9.0.x/Developer/GetAgentState

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