Genesys CTI User Forum > Genesys-related Development

How can I get configured status messages of an agent?

<< < (3/4) > >>

Kubig:
You cannot use Configuration Server as the type of the client app, it does not make sense. Use Third Party or Generic Server

jkaewprateep:
After change to thrid party app (Genesyslab.Platform.Configuration.Protocols.Types.CfgAppType.CFGThirdPartyApp.ToString()): [b]Client UnAuthorized[/b]

"\n[Rethrow at]\n  at Genesyslab.Platform.ApplicationBlocks.ConfigurationObjectModel.ConfService.EndRetrieveMultipleObjects[T](IAsyncResult asyncResult)\r\n  at Genesyslab.Platform.ApplicationBlocks.ConfigurationObjectModel.ConfService.RetrieveMultipleObjects[T](ICfgQuery query, AsyncCallback finishCallback, AsyncCallback dataCallback, Int64 timeout)\r\n  at Genesyslab.Platform.ApplicationBlocks.ConfigurationObjectModel.ConfService.RetrieveMultipleObjects[T](ICfgQuery query)\r\n  at Genesyslab.Platform.ApplicationBlocks.ConfigurationObjectModel.Queries.CfgQuery.Genesyslab.Platform.ApplicationBlocks.ConfigurationObjectModel.Queries.ICfgQuery.Execute[T]()\r\n  at Genesyslab.Platform.ApplicationBlocks.ConfigurationObjectModel.Queries.CfgActionCodeQuery.Execute()\r\n  at COMAPI_1.Form1.test2() in C:\\Users\\Administrator\\Documents\\Visual Studio 2008\\Projects\\COMAPI_1\\COMAPI_1\\Form1.cs:line 62\nEnvironment: Win32NT [64-bit] 6.1.7601 Service Pack 1 | CLR: 2.0.50727.8784 | iso-8859-1 (1252) | CPU: [x2] \nDEMOSRV [DEMOSRV\\Administrator]: \"C:\\Users\\Administrator\\Documents\\Visual Studio 2008\\Projects\\COMAPI_1\\COMAPI_1\\bin\\Debug\\COMAPI_1.vshost.exe\" "

Kubig:
I strongly recommend to learn about PSDK and Genesys as first as you are concerned and doing this without doubt. I personally use Genesys Generic Server or This Party Application where the object must exists in Configuration before first start/usage

jkaewprateep:
I follow the instruction of Platform connect but the connection never open (I debug the opened event).

private void test()
        {
            Genesyslab.Platform.Commons.Connection.Configuration.PropertyConfiguration tserverConfig = new Genesyslab.Platform.Commons.Connection.Configuration.PropertyConfiguration();

            tserverConfig.UseAddp = true;
            tserverConfig.AddpClientTimeout = 10;
            tserverConfig.AddpServerTimeout = 10;
            tserverConfig.AddpTraceMode = Genesyslab.Platform.Commons.Connection.Configuration.AddpTraceMode.Both;
            tserverConfig.LocalBindingPort = 2020;
            tserverConfig.LocalBindingHost = "192.168.56.101";


            //tserverConfig.SetOption(Genesyslab.Platform.Commons.Connection.AddpInterceptor.ActiveKey, Genesyslab.Platform.Commons.Connection.AddpInterceptor.Name);
            tserverConfig.SetOption(Genesyslab.Platform.Commons.Connection.AddpInterceptor.TimeoutKey, "10");
            tserverConfig.SetOption(Genesyslab.Platform.Commons.Connection.AddpInterceptor.RemoteTimeoutKey, "11.5");
            tserverConfig.SetOption(Genesyslab.Platform.Commons.Connection.AddpInterceptor.TraceKey, "full");

            Genesyslab.Platform.Commons.Protocols.Endpoint tserverEndpoint = new Genesyslab.Platform.Commons.Protocols.Endpoint("T-Server", "192.168.56.101", 2020, tserverConfig);
            Genesyslab.Platform.Voice.Protocols.TServerProtocol tserverProtocol = new Genesyslab.Platform.Voice.Protocols.TServerProtocol(tserverEndpoint);
            tserverProtocol.ClientName = "admin";
            tserverProtocol.ClientPassword = "1234";
            tserverProtocol.Opened += new EventHandler(tserverProtocol_Opened);
            tserverProtocol.BeginOpen();

            Genesyslab.Platform.ApplicationBlocks.ConfigurationObjectModel.IConfService IConfService =
                    Genesyslab.Platform.ApplicationBlocks.ConfigurationObjectModel.ConfServiceFactory.CreateConfService(
                    tserverProtocol);
            Genesyslab.Platform.ApplicationBlocks.ConfigurationObjectModel.Queries.CfgActionCodeQuery CfgActionCodeQuery =
                new Genesyslab.Platform.ApplicationBlocks.ConfigurationObjectModel.Queries.CfgActionCodeQuery(IConfService);
            //CfgActionCodeQuery.
            CfgActionCodeQuery.Filter.OfType<Genesyslab.Platform.Configuration.Protocols.Types.CfgCallActionCode>();
            CfgActionCodeQuery.Name = "KSippola";
            ICollection<Genesyslab.Platform.ApplicationBlocks.ConfigurationObjectModel.CfgObjects.CfgActionCode> CfgActionCode =
                CfgActionCodeQuery.Execute();

            tserverProtocol.Close();

        }

        void tserverProtocol_Opened(object sender, EventArgs e)
        {
            //throw new NotImplementedException();
        }

...
Genesyslab.Platform.ApplicationBlocks.ConfigurationObjectModel.ConfigException was unhandled
  Message="Exception on sending request"
  Source="Genesyslab.Platform.ApplicationBlocks.ConfigurationObjectModel"
  StackTrace:
      at Genesyslab.Platform.ApplicationBlocks.ConfigurationObjectModel.GlobalConfService.BeginLoadObject(IProtocol protocol, ICfgQuery query, ConfService confService, AsyncCallback finishCallback, AsyncCallback dataCallback, Int64 timeout, Object state, Boolean isBriefInfo)
      at Genesyslab.Platform.ApplicationBlocks.ConfigurationObjectModel.CfgObjectFactory.BeginRetrieveMultipleObjects(ICfgQuery query, ConfService confService, AsyncCallback finishCallback, AsyncCallback dataCallback, Int64 timeout, Object state, Boolean isBriefInfo)
      at Genesyslab.Platform.ApplicationBlocks.ConfigurationObjectModel.ConfService.BeginRetrieveMultipleObjects(ICfgQuery query, AsyncCallback finishCallback, AsyncCallback dataCallback, Object state, Int64 timeout, Boolean isBriefInfo)
      at Genesyslab.Platform.ApplicationBlocks.ConfigurationObjectModel.ConfService.RetrieveMultipleObjects[T](ICfgQuery query, AsyncCallback finishCallback, AsyncCallback dataCallback, Int64 timeout)
      at Genesyslab.Platform.ApplicationBlocks.ConfigurationObjectModel.ConfService.RetrieveMultipleObjects[T](ICfgQuery query)
      at Genesyslab.Platform.ApplicationBlocks.ConfigurationObjectModel.Queries.CfgQuery.Genesyslab.Platform.ApplicationBlocks.ConfigurationObjectModel.Queries.ICfgQuery.Execute[T]()
      at Genesyslab.Platform.ApplicationBlocks.ConfigurationObjectModel.Queries.CfgActionCodeQuery.Execute()
      at COMAPI3.Form1.test() in C:\Users\Administrator\AppData\Local\Temporary Projects\COMAPI3\Form1.cs:line 51
      at COMAPI3.Form1..ctor() in C:\Users\Administrator\AppData\Local\Temporary Projects\COMAPI3\Form1.cs:line 17
      at COMAPI3.Program.Main() in C:\Users\Administrator\AppData\Local\Temporary Projects\COMAPI3\Program.cs:line 18
      at System.AppDomain._nExecuteAssembly(Assembly assembly, String[] args)
      at Microsoft.VisualStudio.HostingProcess.HostProc.RunUsersAssembly()
      at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
      at System.Threading.ThreadHelper.ThreadStart()
  InnerException: Genesyslab.Platform.Commons.Protocols.ChannelClosedOnSendException
      Message="Connection is not opened"
      Source="Genesyslab.Platform.Commons.Protocols"
      StackTrace:
            at Genesyslab.Platform.Commons.Protocols.AbstractChannel.ThrowNotOpenedOnSend()
            at Genesyslab.Platform.Commons.Protocols.DuplexChannel.Send(IMessage message)
            at Genesyslab.Platform.ApplicationBlocks.ConfigurationObjectModel.GlobalConfService.BeginLoadObject(IProtocol protocol, ICfgQuery query, ConfService confService, AsyncCallback finishCallback, AsyncCallback dataCallback, Int64 timeout, Object state, Boolean isBriefInfo)
        Environment: Win32NT [64-bit] 6.1.7601 Service Pack 1 | CLR: 2.0.50727.8800 | iso-8859-1 (1252) | CPU: [x1]
        DEMOSRV [DEMOSRV\Administrator]: "C:\Users\Administrator\AppData\Local\Temporary Projects\COMAPI3\bin\Debug\COMAPI3.vshost.exe"
      InnerException:

jkaewprateep:
[img width=326 height=480]https://www.img.in.th/images/0fa198ec67ffa0f8f5c8e5a763f7d805.png[/img]

Sorry, but I think it must be something wrong with my demo image. Do you have any link to download the new one?

Navigation

[0] Message Index

[#] Next page

[*] Previous page