Genesys CTI User Forum > Genesys CTI Technical Discussion

How to... Create an Agent Lookup in MSAccess

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Tony Tillyer:
With Vic's permission!

For those of you who are interested, I have pieced together a process for doing a lookup on Agent details, which links an Agent to their Agent Groups, etc.

The process is outlined in the link below:

http://finance.groups.yahoo.com/group/GenesysCTI/message/2

Please join this Yahoo! Group if you have anything similar to share/contribute!

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