Genesys CTI User Forum > Genesys CTI Technical Discussion

How to... Set Up CCPulse to Continually Collate.

(1/1)

Tony Tillyer:
With Vic's permission!

For those of you who are interested, I have pieced together a process to enable CCPulse continual collation.

This is useful if your Call Centre requires to begin collating CCPulse stats before their working day begins...

The process is outlined in the link below:

http://finance.groups.yahoo.com/group/GenesysCTI/message/3

Please join this Yahoo! Group if you have anything similar to share/contribute!

Navigation

[0] Message Index