Genesys CTI User Forum > Genesys CTI Technical Discussion

TLib question

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Akiko:
In he past few months, I have been using TLib to develop various applications for my company. I have noticed that sometimes TLib fails to detect an event sent from TServer. Does anyone know of how to fix it?

Thank you!
Akiko

Dave:
The most common reason I saw for this happening would be network congestion. I would miss events, or see unacceptable delays, until I upgraded the machines in question to 100mbps network cards. All of a sudden everything was fine. This does, of course, require a 100mbps network to go with those network cards...

Akiko:
But wouldn't TCP/IP protocol guarantee that all the event get to the TServer?

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