Genesys CTI User Forum > Genesys CTI Technical Discussion
Configure SIP Collector for Monitoring Voice quality
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genesyslearner:
Hi Experts,
I have been working on gathering voice quality metrics for each call made via Genesys SIP Endpoint. Although there is a documentation to support we can use publish/collector model via setting in SipEndpoint config file.
Producing RTCP Extended Reports:
https://docs.genesys.com/Documentation/SESDK/9.0.0NET/Developer/ConfiguringforNET
But the part which i am not able to understand is collector. Is it a Trunk DN or a different application altogether? Can someone please suggest?
Thanks
Aayush
cavagnaro:
Check here for more info
https://r.tapatalk.com/shareLink/topic?url=http%3A%2F%2Fwww%2Esggu%2Ecom%2Fsmf%2Findex%2Ephp%3Ftopic%3D12017%2E0&share_tid=12017&share_fid=68945&share_type=t&link_source=app
Enviado de meu SM-S918B usando o Tapatalk
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