Genesys CTI User Forum > Genesys CTI Technical Discussion

OCS and KVPair "ThisGroup"

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Thed:
Hello,
Is there someone who have a VB sample code with the implementation of the KVPair "ThisGroup".
Genesys says that an agent who belong to different outbound group can send this KVPair when he sends his request to login and OCS will use the value of ThisGroup to look for the group that the agent will belong to.
By advance thanks a lot

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