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GENESYS with CENTREX (NORTEL DMS100 SWITC

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Michael D.G.:
Has anyone ever completed a CTI installation using GENESYS TSERVER with a TELCO CENTRAL OFFICE CENTREX SERVICES? I'm starting my research as to whether this is a feasable combination

Alex:
Michael,
There would be no problems doing this. There are a large number of CO's out there with this. Are you planning to use and x.25 connection?

RobC:
I don't know myself, but I know a man who does. Phil Dyde who works for BT in the UK. phillip.dyde@bt.com (I think)

Michael DG:
Yes I`m planning to use Bell`s COMPUCALL (X.25 data link)and not the more recent ICM ETHERNET connection. I don`t know of any Bell customers that have implemented the new ICM with GENESYS. I`m not willing to risk it with ICM, ads of yet not proven itself in a production environment other than with NORTEL`s SYMPOSIUM.


Thanks


Michael D.G.

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