Genesys CTI User Forum > Genesys CTI Technical Discussion

Difference between Active X 2.1.28 and pre2.1.18

<< < (2/2)

Javier Garagalza:
I have problems with my ActiveX and the attached data. The EventLog component can see all the attached data to an event, but I can't access to it in Visual Basic code using TEventInfo.UserData.The value of the UserData is nothing (undefined object). Is it possible that we are using a version of GDTKX.ocx (where is defined TEventInfo type) that donLt understand the EventInfo sent by TServer?

Vic:
You are not using DDE though, are you?

Javier Garagalza:
No, we aren't. We have wrapped the Agent Starter application in an ActiveX and used it in Siebel.

Jessica:
I would suggest checking your code then, because it should be working. Have you checked release notes for any notes about this kind of bug?

Navigation

[0] Message Index

[*] Previous page