Genesys CTI User Forum > Genesys CTI Technical Discussion

Meridian R.25, SCCS 3.0 and Genesys 6.0

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John:
We are working with a customer who is trying to run in this environment and having a lot of problems. I am curious to know if anyone else is using Genesys in a similar environment. Please let me know so we can correspond.
Thanks
JL

Jessica@PTE:
We are having a problem with R25 and SCCS4.0
What problems are you experiencing?
Let me guess, hold button is not working if a call arrives on position?

J.

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