Genesys CTI User Forum > Genesys CTI Technical Discussion

documetns to read for 5.1 to 6.0

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Naoki:
How did your uprade go, Jim? Are you currently using 6.0 or 6.1?
N.

zewt:
So far i had tried to installed G6.1 components and found out that the documentations for the ICC 6.1 pdf is not accurate at all. Seems like you would need to go for the ICC 6.1 course in order to set up ICC6.1
No matter how i tried to install ICC6.1 based on what the pdf said, i got no success.
Anyone had a documentations on installing the ICC6.1 except for the pdf found in the genesys cd.

by the way, there is no links in the Reports section to downloads the reports.

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