Genesys CTI User Forum > Genesys CTI Technical Discussion

Running Single TServer with multiple ports

(1/2) > >>

Bill Strup:
I've heard it's possible to set up Genesys TServer to provide multiple ports for different DN groups, Does anyone know how to do this.

Thanks, Bill

Akiko Negishi:
Can you share that info with me too?
I think it would be great, but, looking through the manual, I have not heard of anything like that...

Vic:
Hi, Bill,

if you mean TServer can provide multiple port numbers for softphone to connect I do not think you can do it with Genesys...

Bill Strup:
I really mean running multiple instances of TServer, on the same machine but each provide a different TCP/IP Port number. So the client can call TOpenServerEx using the same server name/ip address but different Port numbers.

Bill

Rory:
Bill,

We have done this using one RS6000 and 2 TServer instances running from the one install using 2 different command files. The two instances speak on different ports. However we are effectiveley running 2 seperate instances as the 2 TServers have different config servers and hence there are no naming issues. Not sure if one config server would support 2 TServers with the same name.

The desktop phone picks up the correct TServer by registry settings which can be changed by the launch icon.

Rory

Navigation

[0] Message Index

[#] Next page