Genesys CTI User Forum > Genesys CTI Technical Discussion

Genesys 6.1 Evaluation

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Vic:
Hello,

I am sure that I am not the only one starting to evaluate G6.1, so I was thinking maybe we would be able to develop an evaluation material together.
I am pretty strong in Genesys; however when it comes to IVR and Loggers, it is a totally different story.
What do you think? Anyone wants to help?
Vic

Vic:
Who has already evaluated G6.1? Any suggestions, materials, checklists that we could share with everyone?

I think that many of us now are starting its evaluation, and this would be an excellent area for all of us to cooperate. I will upload what I have in a few days.

What do you think?

eva:
hi vic,

i´m also interested in suggestions, materials and checklists.

Next week I have the Genesys Training Moving forward to G6.
I hope to get many Informations.

Eva

Vic:
Eva,

I have taken G6 course and I kind of liked it. It seems like it is possible to do upgrade without too much pain; however, it seems like downgrading is pretty much out of a question.
What would you like to see in the evaluation?

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