Genesys CTI User Forum > Genesys CTI Technical Discussion

CME Import

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scott:
HI, Betty. I think I will need that. I also have a question.

Can I use this tool to migrate from a development environment to a production environment? Basically, I intend to develop strategies in a deevlopemnt machine first and then transfer them to a production system. Does Genesys have a tool for that? What is the procedure like?

Thanks

Scott

Victor:
I just finished playing with it, and it empties the tables before importing the data... So, unless you are really creative, I do not think you would be able to use it to append data.

Vic

Victor:
Migrate strategies???
What is wrong with just copying the strategies to a floppy disk and then saving them in a production environment configserver through strategy builder?
Or do you mean something that would automatically reassign DNs, persons, etc to suit the current configuration??? If something that smart was on the market, I definitely would want that too!

From what I have seen so far, CME Import just recreates CME database on the target computer.

Simmerl:
Hi Betty,

I think we can use this, is it possible to
have a copy ?
thanx
Simmerl

Tony:
Copying the .STR file from a development environment to a production environment works well with the 5.1 series.. But with the 6.x series, it is nearly impossible to do that. Since all your business rules and routing rules are in the database and not part of the strategy file that is created. So since you have to rebuild your business rules, etc, in both environments, it would be nice to export them from one database to another.



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