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WFM and Windows 2000 Installation Problem

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Victor:
Has anyone yet attempted to install Workforce Manager on Windows 2000? I am running into different problem, such as SchServer not starting up, and workforce manager refusing to create forecasts...

Anyone else is running into the same problems as I do?
The error when I am trying to do forecast is:

"Could not create forecast 'hello', because:
The Microsoft Jet database engine could not find the object 'TEST.era_PABX'. Make sure the object exists and that you spell its name and the path correctly."

This one is definitely a problem with settings. What I don't understand is WHY is it looking for era_PABX table in TEST and not in wfm? Both of my database and user in SQL server is wfm, so where is TEST coming from?

As for Schedule Server... I give up (for right now)

Kevin:
Vic
Looks like you have a problem of the user TEST accessing the tables, are you using Oracle for the installtion....if so then you have to create Private synonyms.
Get your Orcale whizz to have a look at this, if not drop me a mail and I can put you in touch with someone

Came across this last week

Victor:
Kevin,

you are right. This is because 'test' user has no priveleges in the database. However, the problem was with the fact that THERE WERE NO USER named TEST mentioned anywhere in CME or ODBC settings.
I thought this was really strange. Deleting WFM and SchServer settings from CME and redoing it did not do the trick either.

Just for the heck of it, I created a different CME database, and recreated all of the environment, and... it worked fine! Looking through the old CME database using Query Analyzer, I was not able to find any 'test' occurences.

I assume it was one of those mysterious glitches that somehow come and go, I just hope it will not happen in a future, because I am not too fond about recreated the whole CME environment!

Thanks for the advice!
Vic

Victor:
Ok, it seems like SchServer really hates Windows 2000. It claims that it cannot find cs.dll file and that some entry point is not there...

I tried to copy a cs.dll file from NT 4.0, but then it asked me for Netbeu.dll, copying that and trying to run it, results in an error message claiming that an entry point was not found in cs.dll file... Aaargh...
Was anyone able to run WFM6.0 on W2000?
Vic

K:
Vic
I am at this stage able to run Schedule Server (and everything) on my server box(Win2000 SP1 MDAC 2.6 and the latest Jet service)

You may have to tweak with the DCOM settings to get the schedule server to kick off. However I have DCOM error when trying to get my client machine to kick off a schedule.

BTW on the subject of database, Genesys like to assume that they are the database owner in WFM, not really a good idea. If you have enterprise setups, make sure your DBA is on hand

Another 2 cents

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