Genesys CTI User Forum > Genesys CTI Technical Discussion

I am looking for setup manual

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Alexei Polnikov:
Hello: I am looking for genesys version 6.1 setup manual. The manual on CD does not explain how to use setup wizard that comes with the framework CD.

Could someone please share some documents on it? Where could I find them?

Thank you very much.

Vic:
I have a very simple description of CME setup for G6 that I wrote a while back. It is a draft version for a bigger document we were compiling a while back; however, hopefully it will help you. I am enclosing a copy of it under REPORTS section.

I hope it will help you.

Vic

Peter:
Alexei

Have you checked the Genesys support web site. Most of the current documents can be found there: http://support.genesyslab.com

Peter,

Vic:
I agree with Peter. You can find almost anything there.
I am adding some additional documentation about installing G6 under Report section, talking about installation of management layer.

I hope it helps!
Vic

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