Genesys CTI User Forum > Genesys CTI Technical Discussion

Campaign group status

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Karim:
Hi All,

Karim:
Sorry for this ;)))

I have install the outbound module and I create all object needed to run. Now the campaign is loaded and running, but If I look the status in ccpulse I found : StatusDeactived. Can you help me to understand this and also how I can change this.
I have 2 agents in the group and the status for both are login and not ready for inbound.
The Campaign is in preview mode.

Thks

Karim

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