Genesys CTI User Forum > Genesys CTI Technical Discussion

CPD Server

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Vic:
Hi, all! I noticed a really interesting thing in CME if CPD Server is defined and NOT connected, it still will be used by OCS... Strange!

I am currently having problems with my Dialogic board. When I start CPD Server, it just loops forever trying to CoInitialize and then telling me that it has been ended successfully... Can someone please tell me what is going on?

Mike Pola:
Vic, chances are that you only defined voice virtual boards. Try defining both virtual boards and virtual voice boards.

Vic:
You are right :)
Btw, does anyone know of any site that is actually USING OCS 6.1?
I would really love to hear what kind of problems you had to deal with, also, how did you go about customizing both realtime and historical reports.

Thanks,
Vic

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