Genesys CTI User Forum > Genesys CTI Technical Discussion

Losing attached data on meridian

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mboertien:
Victor, i asked the question to Genesys support and they came with this answer. I didn't get it either, but it does have something to do with the connection id as well. I think this option makes it check if attached data was there, and then if it is it also makes sure this information stays with the call. When i changed the option the calls got routed through with the attached data still there....

Keth:
There is an option in TServer which defines whether or not a new call is being created when a call is passed from routing point A to routing point B. I will check. I think it was rr something ot scd something. Sorry for not being able to give any mroe info. I will try to get the info by tomorrow :)

mboertien:
The option is : dtacleanuporig r = off

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