Genesys CTI User Forum > Genesys-related Development
Platform SDK implementation
Kubig:
Yes,you can use it. BUT it is possible that the any function(name,parameters,..) can be changed during the releasing new Genesys(5.1,6.1,6.5,7.x,..),so your dll's in version 8.1 do not cover all functions,may be. You have to try it and test all possible scenario. For me,my opinion,the whole work is unnecessary and is a waste of time I guess.Being on your site so you program all over again,it saves issue in the future and the entire solution will be clean.Take note that version 5.1 is completely different from the version 8.1 and between these release is very big different.
luchosrock:
Thanks for all the help you guys.
:)
Kubig:
You are welcome and good luck...
rpenney:
I disagree with Kubig's comments, one thing to note is that the difference between 5.1 and 8.1 is NOT that much.
We still have a 5.1 client working on a new 8.1 deployment. The functionality works correctly but it is very slow due to the version of VB used :-)
Genesys have added events over the years but not removed any. The Event model is applicable across all versions.
rpenney:
I should add that I am talking about TServer events for agent handling.
Multimedia events have changed a lot over the years so you are on your own! ;D
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