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Genesys IWS - custom outbound update

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obegendi:
Hello everyone,

I'm trying to do something that i dont have a clue. I customized my own region like a form. I have campaign and calling lists. How can i update or add a record to one of my lists ?

I tried to connect outbound contact server and i did it. Then, tried to request load-unload campaign and i did. I used Genesyslab.Platform.Outbound.Protocols.OutboundServer.Requests , so i didnt see like requestupdaterecord something like that. How can i do this, can anyone tell me ?

Also another question, is this the right way to open connection to Outbound Contact Server in iws, i think its already bound to it, how can use this connection with iws own sdk ?

Thank you

Kubig:
Check assembly Genesyslab.Desktop.Modules.Outbound

It is not necessary to use PSDK in this case, just IWS API/SDK.

obegendi:
yes, i check that but there is only few request like campaignstart,campaignstop; there is no request add or update calling list. how can i do that ?

Kubig:
And what about Genesyslab.Desktop.Modules.Outbound.Windows.OutboundRecord? there are several methods for achieve it. In other way, you have not to do it through SDK, but just through direct database commands.

obegendi:
container.RegisterInstance<Genesyslab.Desktop.Modules.Outbound.Windows.OutboundRecord.OutboundRecordViewModel>(iout);

iout.OutboundRecord.UserData.Add("Duration", 10);

can this work like this way ? or do i need to create model and view like before i done ?

//IMySampleView my = container.Resolve<IMySampleView>();
            //container.RegisterInstance<IMySampleView>(my);

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