Genesys CTI User Forum > Genesys-related Development

WallBoard OpenStat Tenant Resources not found

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cavagnaro:
Lol
Check your StatServer logs
Can you create those views using CCPulse with same StatServer?

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PeteHoyle:
Do you have a Tenant named 'Resources' ?

mingeek:
        public bool loginGetSession(string url)
        {
            try
            {
                //Setup identity and login to GIS. This is followed by tagging on the sid to the GIS URL.
                string url_sid = "";
                port = new SessionServiceService();
                port.Url = "http://" + url + "/gis/services/SessionService";

                Identity id = new Identity();
                id.credentials = "[i]hiding this[/i]";
                id.principal = "board.wall";
                id.tenant = "Resources";


                sid = port.login(id);
                url_sid = "http://" + url + "/gis/services/SessionService" + "?GISsessionId=" + sid;
                port.Url = url_sid;
                Console.WriteLine("Logged in with session " + url_sid);
                return true;
            }
            catch (Exception ex)
            {
                Console.WriteLine(ex.Message);
                return false;
            }

Also in this method

        public bool subscribeToStat(string objectName, string statName, string statCounter)
        {
            try
            {
                //We should be logged in now.  Next,  subscribe services.
                statistic stat = new statistic();
                stat.statisticId = "Stat_num_" + statCounter.ToString();

                objectIdType objectId = new objectIdType();
                objectId.id = objectName;
                objectId.tenantName = "Resources";
                stat.objectId = objectId;
                Console.WriteLine("Statistic needed for: " + stat.statisticId);

                metric metric = new metric();

                statisticType type = new statisticType();
                objectType[] ot = new objectType[] { objectType.GroupQueues };
                type.objectType = ot;
                metric.statisticType = type;
                metric.typeName = statName;

                timeInterval timeInterval = new timeInterval();
                timeInterval.intervalType = timeIntervalType.GrowingWindow;
                metric.interval = timeInterval;

                stat.metric = metric;
               
                schedule sched = new schedule();
                sched.notificationMode = scheduleMode.ChangesBased;

                stat.schedule = sched;

                // StatServiceService statService = new StatServiceService();
                statService.subscribeStatistic(stat, "ECSSPROD_Stat_Server_CCPulse1", new
                    unsolicitedNotification());

                Console.WriteLine("subscribe successful");
                return true;
            }
            catch (Exception ex)
            {
                Console.WriteLine("subscribeToStat: " + ex.Message);
                return false;
            }
        }

Thanks,

mingeek:
cavagnaro, where is this statServer log?

thanks,

cavagnaro:
Lol, you should know...how can I know your application configuration. Ask to your Genesys admin


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