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Not Getting Custom Command in WDE

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Niranjan:
Hi Guys,

in Extension sample modules in initialize method I gave a command called
commandManager.InsertCommandToChainOfCommandBefore("InteractionVoiceAnswerCall", "AnswerCall", new List<CommandActivator>() { new CommandActivator() { CommandType = typeof(OnAnswerCallCommand), Name = "AnswerCall" } });

but my custom command class is not executing when I answered a call from IWS,

Same problem is happening to ShowInteractionWindow Command Also, and I cant able to get the IInteractionVoice object in WDE.

commandManager.InsertCommandToChainOfCommandAfter("ShowInteractionsWindow", "ShowInteractionsWindow", new List<CommandActivator>() { new CommandActivator() { CommandType = typeof(OnNewShowIntrWindow), Name = "ShowInteractionsWindow" } });

So please help me to resolve this issue

Thanks and Regards
Niranjan M

Kubig:
Mentioned commands seem to be not exist. Check them against the documentation.

Niranjan:
Hi Kubig,

Thanks for your reply,

I searched in IWS 8.5.1 Developers Book

Section: Open and Restore Interaction Windows
Chain Name : ShowInteractionsWindow

and also here one more major issue is I cant able to get the IInteractionVoice Object parameter, I tried to get the IInteractionVocie in OnMakecall Event and EventDialing, but here I am getting IInteractionVoice object as null, so where and how I can retrieve the IInteractionVoice  object.

Regards
Niranjan M

Kubig:
The mentioned commands do not exist - so use the properly commands for the purposes. About the IInboundVoice, try to post your code to find out the root-cause.

Niranjan:
Here is my Sample code in OnMakeCall Command

public bool Execute(IDictionary<string, object> parameters, IProgressUpdater progress)
        {
            // To go to the main thread
                      if (Application.Current.Dispatcher != null && !Application.Current.Dispatcher.CheckAccess())
            {
                object result = Application.Current.Dispatcher.Invoke(DispatcherPriority.Send, new ExecuteDelegate(Execute), parameters, progress);
                return (bool)result;
            }
            else
            {
                log.Info("Execute on make call event...");
                IInteractionVoice _ixnvce = parameters["CommandParameter"] as IInteractionVoice;
                if (_ixnvce != null)
                {
                    log.Debug("Voice is Not Null");
                }
                else
                {
                    log.Debug("ixnvoice is null in on make call Command");
                }
}
}


Here Always I am getting interaction voice as null. suggest me if any other areas or other methods to get the IInteractionVoice Object

Regards
Niranjan M

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