News:
Welcome to Genesys CTI Discussion Forum! With hundreds of thousands of posts from thousands of Genesys users, we hope you will have all of your Genesys-related questions answered as well as learn something new along the way. There is no membership required for posting and you are welcome to ask as little questions or as much questions as you like. This community is supported by users like yourself, so if you can help with someone else's questions, it would be greatly appreciated!
(Just in case you were wondering - No, Genesys Labs does not endorse this site)
- Genesys CTI Team
Subject  / Started by |
Replies / Views | Last post | ||
|---|---|---|---|---|
|
|
Distribute calls to not ready agent ?
Started by mbouvet |
8 Replies
4188 Views |
November 22, 2013, 04:02:48 PMby terry |
|
|
|
Distinguish between a softphone or hardphone call
Started by Remits |
5 Replies
4971 Views |
May 25, 2007, 09:25:09 PM by cavagnaro |
|
|
|
Distinct By ConnId in routing statistics
Started by Adam_W |
5 Replies
4361 Views |
June 30, 2010, 04:53:33 PM by kubikle |
|
|
|
Dispositions
Started by Leonxxx86 |
4 Replies
2646 Views |
September 06, 2015, 07:46:10 AM by Adam G |
|
|
|
1 Replies
2097 Views |
May 13, 2015, 11:12:03 PM by cavagnaro |
|
|
|
|
8 Replies
3144 Views |
May 20, 2016, 10:40:44 AM by Tambo |
|
|
|
|
Disposition codes in the CCPulse
Started by anandapriyan |
3 Replies
2413 Views |
July 05, 2016, 09:42:17 AM by anandapriyan |
|
|
|
Disposition Codes in IWS
Started by JeffreyT |
0 Replies
2195 Views |
July 24, 2012, 01:56:39 PM by JeffreyT |
|
|
|
Disposition codes for Consulltation
Started by genesysnoob |
0 Replies
2042 Views |
March 10, 2022, 05:20:54 PM by genesysnoob |
|
|
|
2 Replies
1579 Views |
February 26, 2018, 10:15:26 PM by hsujdik |
|
|
|
|
disposition codes
Started by Leonxxx86 |
3 Replies
2151 Views |
October 21, 2015, 02:14:52 AM by cavagnaro |
|
|
|
Disposition code WDE hiding
Started by pilotrus |
3 Replies
1486 Views |
January 15, 2021, 04:12:35 PM by gen_rtfm |
|
|
|
6 Replies
5912 Views |
March 21, 2011, 03:51:58 PM by Adam_W |
|
|
|
|
2 Replies
2310 Views |
March 07, 2016, 08:41:35 AM by Kenka |
|
|
|
|
Disposition Code
Started by anandtadimalla |
14 Replies
10035 Views |
August 08, 2011, 06:33:36 AM by anandtadimalla |
|
|
|
1 Replies
2050 Views |
November 15, 2011, 10:23:01 AM by Tambo |
|
|
|
|
Displaying Object DBIDs in CME
Started by mishmosh |
3 Replies
3924 Views |
May 10, 2010, 06:04:08 PM by mishmosh |
|
|
|
displaying numbers of agents in CCP
Started by Grzegorz Ostrowski |
0 Replies
3325 Views |
January 01, 1970, 12:00:00 AM by Grzegorz Ostrowski |
|
|
|
10 Replies
4787 Views |
October 27, 2016, 09:19:32 PM by cavagnaro |
|
|
|
|
Displaying attached data in CCPulse
Started by james |
5 Replies
6931 Views |
November 04, 2011, 07:01:53 PM by neilwarner |
Normal Topic
Hot Topic (More than 15 replies)
Very Hot Topic (More than 25 replies)
Locked Topic
Sticky Topic
Poll