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Distribute calls to not ready agent ?
Started by mbouvet |
8 Replies
4094 Views |
November 22, 2013, 04:02:48 PMby terry |
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Distinguish between a softphone or hardphone call
Started by Remits |
5 Replies
4906 Views |
May 25, 2007, 09:25:09 PM by cavagnaro |
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Distinct By ConnId in routing statistics
Started by Adam_W |
5 Replies
4277 Views |
June 30, 2010, 04:53:33 PM by kubikle |
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Dispositions
Started by Leonxxx86 |
4 Replies
2588 Views |
September 06, 2015, 07:46:10 AM by Adam G |
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1 Replies
2039 Views |
May 13, 2015, 11:12:03 PM by cavagnaro |
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8 Replies
3036 Views |
May 20, 2016, 10:40:44 AM by Tambo |
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Disposition codes in the CCPulse
Started by anandapriyan |
3 Replies
2357 Views |
July 05, 2016, 09:42:17 AM by anandapriyan |
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Disposition Codes in IWS
Started by JeffreyT |
0 Replies
2158 Views |
July 24, 2012, 01:56:39 PM by JeffreyT |
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Disposition codes for Consulltation
Started by genesysnoob |
0 Replies
1977 Views |
March 10, 2022, 05:20:54 PM by genesysnoob |
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2 Replies
1523 Views |
February 26, 2018, 10:15:26 PM by hsujdik |
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disposition codes
Started by Leonxxx86 |
3 Replies
2106 Views |
October 21, 2015, 02:14:52 AM by cavagnaro |
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Disposition code WDE hiding
Started by pilotrus |
3 Replies
1417 Views |
January 15, 2021, 04:12:35 PM by gen_rtfm |
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6 Replies
5822 Views |
March 21, 2011, 03:51:58 PM by Adam_W |
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2 Replies
2237 Views |
March 07, 2016, 08:41:35 AM by Kenka |
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Disposition Code
Started by anandtadimalla |
14 Replies
9874 Views |
August 08, 2011, 06:33:36 AM by anandtadimalla |
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1 Replies
1980 Views |
November 15, 2011, 10:23:01 AM by Tambo |
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Displaying Object DBIDs in CME
Started by mishmosh |
3 Replies
3849 Views |
May 10, 2010, 06:04:08 PM by mishmosh |
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displaying numbers of agents in CCP
Started by Grzegorz Ostrowski |
0 Replies
3241 Views |
January 01, 1970, 12:00:00 AM by Grzegorz Ostrowski |
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10 Replies
4639 Views |
October 27, 2016, 09:19:32 PM by cavagnaro |
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Displaying attached data in CCPulse
Started by james |
5 Replies
6793 Views |
November 04, 2011, 07:01:53 PMby neilwarner |
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