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Welcome to Genesys CTI Discussion Forum! With hundreds of thousands of posts from thousands of Genesys users, we hope you will have all of your Genesys-related questions answered as well as learn something new along the way. There is no membership required for posting and you are welcome to ask as little questions or as much questions as you like. This community is supported by users like yourself, so if you can help with someone else's questions, it would be greatly appreciated!
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- Genesys CTI Team
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SIP hardPhone reccomendations
Started by vlg711 |
7 Replies
4208 Views |
![]() ![]() by deadmeat |
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8 Replies
4866 Views |
![]() by René |
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EWT statistic for chat with EWT
Started by vma |
1 Replies
2293 Views |
![]() by n3vek7 |
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12 Replies
9724 Views |
![]() by vma |
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Contact list of 75k entries
Started by vma |
3 Replies
2819 Views |
![]() by vma |
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3 Replies
3032 Views |
![]() by vma |
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ExpectedWaitTime for skill based routing
Started by vma |
5 Replies
2471 Views |
![]() by vma |
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splitting tenants
Started by vma |
1 Replies
1829 Views |
![]() by cavagnaro |
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Retrieve the DN alias
Started by vma |
2 Replies
3145 Views |
![]() by vma |
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PlayAnnouncementAndDigits ignoring timeouts
Started by vma |
14 Replies
8568 Views |
![]() by Fra |
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Is this a bug in SData?
Started by vma |
1 Replies
2797 Views |
![]() by terry |
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8 Replies
5731 Views |
![]() by Kubig |
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check-queue-position in GMS
Started by vma |
0 Replies
1795 Views |
![]() by vma |
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different ORS nodes per media
Started by vma |
4 Replies
2839 Views |
![]() by Kubig |
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Forcing a callback to redo the routing
Started by vma |
1 Replies
1235 Views |
![]() by terry |
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Send calls thru queue only for reporting?
Started by vma |
2 Replies
2591 Views |
![]() by vma |
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Reserve agents for other media
Started by vma |
1 Replies
1425 Views |
![]() by terry |
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Retreive targeted agent skill
Started by vma |
8 Replies
3911 Views |
![]() by AndreK |
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ESJ and MS Exchange server?
Started by vma |
2 Replies
2383 Views |
![]() by René |
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Question about e-mail routing/reporting
Started by vma |
5 Replies
2557 Views |
![]() by YevgeniyP |
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