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Author Topic: Real-Time Data access  (Read 2465 times)

Offline VinSanity

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Real-Time Data access
« on: December 20, 2016, 08:44:20 PM »
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My requirement is to get real-time data access for each queue and overall summary data.  Is there a way to push this information out in real-time?
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Offline cavagnaro

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Re: Real-Time Data access
« Reply #1 on: December 20, 2016, 10:20:06 PM »
??? ???
CCPulse? PSDK?
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Offline genesysguru

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Re: Real-Time Data access
« Reply #2 on: December 20, 2016, 10:41:22 PM »
URS SOAP Bridge?  The GetStatistics method for a given target list and a statistic list will return the statistics for the targets. The WSDL for the SOAP interface is found in a static file named GUR.wsdl that is included in the installation package for URS.

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Offline genesysguru

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Re: Real-Time Data access
« Reply #3 on: December 20, 2016, 10:42:36 PM »
After that G+ connectors for WFM like IEX.
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Offline cavagnaro

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Re: Real-Time Data access
« Reply #4 on: December 20, 2016, 10:49:16 PM »
Then I didn't understand what he asked for I guess

Enviado de meu E6633 usando Tapatalk

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