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Offline prb75

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ORS Error - Script does not have an application
« on: March 14, 2017, 02:07:20 AM »
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So I have a URI specified in the script object but I always get this exception and no session is started.
Does anyone have any ideas what the problem might be?
The same application is running fine in other environments ...


16261 22:00:54.071 {SessionManager:2} Error processing routing Script [XXXXXXXXXX] associated with device [XXXXXXXXXX]
16262 22:00:54.071 {SessionManager:2} DN[XXXXXXXXXX] does not have an application specified

Offline cavagnaro

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Re: ORS Error - Script does not have an application
« Reply #1 on: March 14, 2017, 02:12:53 AM »
Did you provisioned the DN with the ORS settings?

Offline prb75

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Re: ORS Error - Script does not have an application
« Reply #2 on: March 14, 2017, 02:22:06 AM »
Yes I have provisioned the DN to the script. 

Offline n3vek7

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Re: ORS Error - Script does not have an application
« Reply #3 on: March 15, 2017, 08:22:46 PM »
Is your DN in the Orchestration? Any fetch error?

Offline TheDarkestStar

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Re: ORS Error - Script does not have an application
« Reply #4 on: April 17, 2017, 07:55:36 PM »
What about the permissions?

Offline Kubig

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Re: ORS Error - Script does not have an application
« Reply #5 on: April 18, 2017, 04:56:21 AM »
It seems like incorrect configuration on DN level for Orchestration - check your deployment and follow the documentation