Genesys Administration understanding and docs

[chiragkamboj]

Hello Techys,

I have recently get a chance to work on Genesys and very new to this product. I have to handle administration part for Genesys servers and diallers so I am looking for your suggestion to understand it from the scratch and if there are any documentation available which can help me to handle my day to day work as well configuration part. 

Please come up with your suggestion.  Thanks in advance to all. 

[Kubig]

https://docs.genesys.com

[Adam G]

[quote author=chiragkamboj link=topic=10295.msg46764#msg46764 date=1492790265]
Hello Techys,

I have recently get a chance to work on Genesys and very new to this product. I have to handle administration part for Genesys servers and diallers so I am looking for your suggestion to understand it from the scratch and if there are any documentation available which can help me to handle my day to day work as well configuration part. 

Please come up with your suggestion.  Thanks in advance to all.
[/quote]

Duplicate post...

[chiragkamboj]

[quote author=Kubig link=topic=10295.msg46767#msg46767 date=1492798221]
https://docs.genesys.com
[/quote]

Thanks for reply buddy ! But I am not a partner or customer so can't access docs from Genesys website.  Can you advise any other way or share on my email chiragkamboj@hotmail.com

[chiragkamboj]

[quote author=adamgill link=topic=10295.msg46772#msg46772 date=1492857364]
[quote author=chiragkamboj link=topic=10295.msg46764#msg46764 date=1492790265]
Hello Techys,

I have recently get a chance to work on Genesys and very new to this product. I have to handle administration part for Genesys servers and diallers so I am looking for your suggestion to understand it from the scratch and if there are any documentation available which can help me to handle my day to day work as well configuration part. 

Please come up with your suggestion.  Thanks in advance to all.
[/quote]
Can you please help m on docs. I posted it first time.

Duplicate post...
[/quote]

[Kubig]

No,the documentation is available online for partners,customers and certificated user. Contact your Genesys representative.