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Author Topic: Where is the Default_ChatTranscript  (Read 2432 times)

Offline dimbar

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Where is the Default_ChatTranscript
« on: May 26, 2017, 09:29:32 AM »
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Hi!

I am using the Chat Transcript module in IRD and in the properties for Standard response i have : Default_ChatTranscript. Where can i see that ? Where is it located?
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Offline cavagnaro

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Re: Where is the Default_ChatTranscript
« Reply #1 on: May 31, 2017, 01:00:12 PM »
For email?
Where in IRD exactly?
Have you imported the MCR components using the Knowledge Manager?
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Offline terry

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Re: Where is the Default_ChatTranscript
« Reply #2 on: May 31, 2017, 05:40:08 PM »
See Enumerator (or Business Attribute) CategoryStructure in CME.
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