Thanks Kubig,
I have re-checked configuration and metadata have been sent to HTCC. But there is issue on Web Services and metadata haven't written to Cassandra.
Config changed:
[htcc]
# Support CSRF Protection for HTCC
csrfp= 0
Because at Web Service i set: enableCsrfProtection: false
Can you help to check issue on Web Services?
[table][tr][td]
07/01/2017 03:00:27.709 DEBUG [] [] [] [elasticsearch[Bes][index][T#4]] org.elasticsearch.action.index [Bes] [call-recordingv2-region1-9f48899a-adf8-471b-aeee-e136fd3f39e7][3], node[w8MutmfBRlOiWg-Ib2uPXA], [P], s[STARTED]: Failed to execute [index {[call-recordingv2-region1-9f48899a-adf8-471b-aeee-e136fd3f39e7][CallRecordings][JB6CCUFA4P0UB9MRRBH5SS5II400001L], source[{"duration":37000,"userData":" [\"00005aCMF6QG000W\"] [\"ON\",\"JB6CCUFA4P0UB9MRRBH5SS5II400001L_5115_2003_2017-07-01_02-53-44_\"] [\"36a61d7c-3213-424e-b880-bc3a022a8caf\",\"84253cfc-2ed7-491d-b8d7-45b09d7c9b9a\"] [\"PAUSED\"] [\"ON\"] [\"ON\"] [3]","mediaFiles":[{"userName":"phuongnd"}],"startTime":1498877622000,"stopTime":1498877659000,"userDataKvps":[{"name":"ContactId","valueStr":"00005aCMF6QG000W"},{"name":"GSIP_REC_FN","valueStr":"JB6CCUFA4P0UB9MRRBH5SS5II400001L_5115_2003_2017-07-01_02-53-44_"},{"name":"IW_CaseUid","valueStr":"36a61d7c-3213-424e-b880-bc3a022a8caf"},{"name":"IW_BundleUid","valueStr":"84253cfc-2ed7-491d-b8d7-45b09d7c9b9a"},{"name":"agentId","valueStr":"2003"},{"name":"ani","valueStr":"5115"},{"name":"dnis","valueStr":"2003"},{"name":"recordDN","valueStr":"2003"},{"name":"agentExtensionDN","valueStr":"2003"},{"name":"callerPhoneNumber","valueStr":"5115"},{"name":"dialedPhoneNumber","valueStr":"2003"},{"name":"callType","valueStr":"Inbound"}],"region":"region1","userName":["phuongnd ACB_Agent phuongnd"],"callType":"Inbound","callerPhoneNumber":"5115","dialedPhoneNumber":"2003","labels":[]}]}]
org.elasticsearch.index.mapper.MapperParsingException: Analyzer [whitespace_lowercase] not found for field [CR.userName]
at org.elasticsearch.index.mapper.core.TypeParsers.parseField(TypeParsers.java:213) ~[elasticsearch-1.0.1.jar!/:na]
at org.elasticsearch.index.mapper.core.StringFieldMapper$TypeParser.parse(StringFieldMapper.java:156) ~[elasticsearch-1.0.1.jar!/:na]
at org.elasticsearch.index.mapper.object.ObjectMapper$TypeParser.parseProperties(ObjectMapper.java:258) ~[elasticsearch-1.0.1.jar!/:na]
at org.elasticsearch.index.mapper.object.ObjectMapper$TypeParser.parse(ObjectMapper.java:216) ~[elasticsearch-1.0.1.jar!/:na]
at org.elasticsearch.index.mapper.DocumentMapperParser.parse(DocumentMapperParser.java:203) ~[elasticsearch-1.0.1.jar!/:na]
at org.elasticsearch.index.mapper.DocumentMapperParser.parseCompressed(DocumentMapperParser.java:185) ~[elasticsearch-1.0.1.jar!/:na]
at org.elasticsearch.index.mapper.MapperService.parse(MapperService.java:387) ~[elasticsearch-1.0.1.jar!/:na]
at org.elasticsearch.index.mapper.MapperService.merge(MapperService.java:253) ~[elasticsearch-1.0.1.jar!/:na]
at org.elasticsearch.index.mapper.MapperService.documentMapperWithAutoCreate(MapperService.java:416) ~[elasticsearch-1.0.1.jar!/:na]
at org.elasticsearch.index.shard.service.InternalIndexShard.prepareIndex(InternalIndexShard.java:391) ~[elasticsearch-1.0.1.jar!/:na]
at org.elasticsearch.action.index.TransportIndexAction.shardOperationOnPrimary(TransportIndexAction.java:203) ~[elasticsearch-1.0.1.jar!/:na]
at org.elasticsearch.action.support.replication.TransportShardReplicationOperationAction$AsyncShardOperationAction.performOnPrimary(TransportShardReplicationOperationAction.java:556) ~[elasticsearch-1.0.1.jar!/:na]
at org.elasticsearch.action.support.replication.TransportShardReplicationOperationAction$AsyncShardOperationAction$1.run(TransportShardReplicationOperationAction.java:426) [elasticsearch-1.0.1.jar!/:na]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) [na:1.8.0_101]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) [na:1.8.0_101]
at java.lang.Thread.run(Thread.java:745) [na:1.8.0_101]
07/01/2017 03:00:27.768 [b]ERROR [/b][ops] [EtsBlEHtRV8UE4LNaB/buA1m8cubjw1ey0jjv9w6mdiusto] [] [hystrix-ApiCreatePool-51] /internal-api/contact-centers/9f48899a-adf8-471b-aeee-e136fd3f39e7/recordings c.g.g.v.a.t.c.CreateCallRecordingApiTaskV2 Error indexing call recording CallRecording(id=JB6CCUFA4P0UB9MRRBH5SS5II400001L, ccid=9f48899a-adf8-471b-aeee-e136fd3f39e7, callerPhoneNumber=5115, dialedPhoneNumber=2003, startTime=Sat Jul 01 09:53:42 ICT 2017, mediaFiles=[CRMediaFile(mediaDescriptor=CRStorageMediaDescriptor(storage=webDAV, storageVersion=null, path=http://172.16.1.96/recordings/2017-07-01T02%253A53%253A44Z_JB6CCUFA4P0UB9MRRBH5SS5II400001L_2003-00C60195-10002984-00000001.mp3, data=null, auth=null)
Thanks, Nhan.[/td][/tr][/table]
