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Author Topic: Request single transfer for DN  (Read 1268 times)

Offline Amy

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Request single transfer for DN
« on: July 05, 2017, 12:39:01 PM »
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Hi  :)

I am writing a sample of code that transfer a call recieved by an agent to a specified DN (routing point or agent dn).it's all working fine but when the specified DN is for an agent and this agent is  not ready the transfer is also made (which is odd). i think about using DNAVAilibilityStatus what do you think? Is that possible ? if not is there  a way to transfer the call only if the agent is ready?

Thanks
Amy, 

Offline Tambo

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Re: Request single transfer for DN
« Reply #1 on: July 06, 2017, 02:27:47 PM »
CueerentAgentState  or CurrentDNState maybe