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Author Topic: Announcement to play via SIP Server  (Read 1689 times)

Offline S

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Announcement to play via SIP Server
« on: July 26, 2017, 06:13:27 PM »
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I have a Avaya Agent call a Avaya RP - which routes the call to SIP server RP.
A strategy is loaded on the SIP Route point.
I have Play announcement block calling a URL to playing a wav file
the events look good
RequestPlayTReatment & TReatmentApplied
However no sound heard for that treatment.
MCP logs has this
" Header Information of the media is not conformed to any media type supported "

Any idea what this means?
I am playing a wav file.

Anyone faced with similar issue? if so how did u fix it?

Offline cavagnaro

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Re: Announcement to play via SIP Server
« Reply #1 on: July 26, 2017, 10:16:07 PM »
Check codecs and that WAV file audio codec too.