CCPulse state.CallData

[cavagnaro]

[size=small][font=verdana]Hi guys[/font][/size]
[size=small][font=verdana]I am having an issue with CCPulse formulas and would like to see the full content of state[/font][/size].CallData.
[size=small][font=verdana]I tried Debug.DumpAll and Debug.Dump([/font][/size]state.CallData) but didn't work.
[size=small][/size]
[size=small][font=verdana]CCPulse Relase Notes talk about [/font][/size]Performance.EnableScriptDebug and EnableScriptDebug but for EnableScriptDebug, as usual, no idea where that setting is. and EnableScriptDebug seems to do nothing.
[size=small][/size]
[size=small][font=verdana]Any idea on how I can see this info or what else I need to enable?[/font][/size]
[size=small][/size]
[size=small][font=verdana]Thanks[/font][/size]

[hsujdik]

Not exactly the reply you would want to hear, but just placing my own frustration on this... I've tried the same for about a week without success.
I ended up accepting only the content of CCPulse's Administrator Guide.

The scripts language accepted are Microsoft's JScript and VBScript, both which cannot walk through a collection getting the Key and Value pairs. You have to use an Enumerator object, which you can only get the Value, but not the Key (as far as I remember of my own attempts on that).

[cavagnaro]

  Yeah that was my initial conclusion however the CCPulse Release Notes talks about that Dump which can be an object, so I guess I talks about a JScript object which I guess is what we are looking at...
Hopefully will get an answer from SR and post it or find something around

[cavagnaro]

Ahhh you gave that click lol


Here is working code 
[code]

result.Text = state.type == "AgentState" ? GetSubject() : "n/a";
function GetSubject()
{
// testing CallData.Filter method. Returns
var out = "";
for(var e = new Enumerator(state.CallData); !e.atEnd(); e.moveNext())
  {
  out = out + e.item().toString();
      }
     
  return out;
}
[/code]

[hsujdik]

And now you made me remember this one:
https://docs.genesys.com/Special:Repository/ccpulse80rn.html?id=0a1ddd90-0e5a-40a1-a1db-bdc8a3a736ca#8.0.000.45

[cavagnaro]

Lol as usual documentation everywhere in pieces and without any order...you must be extremely good at searching to find this kind of hidden stuff...


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