createcall failed: 480 Temporarily Unavailable

[rajesh.bairagoni@gmail.co]

Hello,

I am started working on ccxml application development. I have basci ccxml application which accepts incoming call and place an outbound call using <createcall>, upon connecting merge both calls.

But when it is trying to dial out outbound call using createcall, I am getting connection fialed with [i][b]"connection failure occurs, reason: createcall failed: 480 Temporarily Unavailable"[/b][/i]

WHere as If i redirect the incoming call to same dest used in create call, it is redirecting fine.

Can you please help mw to find out the issue ?

/apps/opt/genesysgvp/cc/logs/ccp.20171102_010930_348.log:2017-11-02 01:44:24.474 DBUG 98565000-514B-5874-71CD-F1549879B5BCF5431DBF-9879B 2558118208 09800560 CCXMLSessionConnection.cxx:684 CCXMLSessionConnection(98565000-514B-3634-D500-6CB7CA8C7F36) connection failure occurs, reason: createcall failed: 480 Temporarily Unavailable