" /> ICON records processed - Genesys CTI User Forum

Author Topic: ICON records processed  (Read 1829 times)

Offline PFCCWA

  • Hero Member
  • *****
  • Posts: 655
  • Karma: -7
ICON records processed
« on: December 19, 2017, 04:26:35 PM »
Advertisement
Hello,

I am trying to determine the number of records pending in ICON so can use the correct figure for an option we want to use - pq-backlog-alarm-threshold.
The functionality to do this was disabled in a previous version (performance counter using Listeners section).
If this is no longer available, what do we use to determine the data we need?  Presuming this can be obtained from the logs or database directly.

thanks,

Offline hsujdik

  • Hero Member
  • *****
  • Posts: 541
  • Karma: 30
Re: ICON records processed
« Reply #1 on: December 19, 2017, 05:43:57 PM »
You can open the HTTP manager of ICON... There are plenty of PQ statistics there. Just open a browser and point to ICON's host:port