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Offline Raja Sekhar

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Dead Chat interactions in URS logs
« on: March 03, 2018, 06:52:59 AM »
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Hi Team,

I Have GMS/ORS based eServices  Lab . I can find few Chat interactions are executed by URS whenever i start it . I have tried restartng entire solution  (GMS/ORS/CHATSERVER/URS) , still the interactions are getting executed in URS.

Please suggest me on clearing all these interactions from my environment.

Offline cavagnaro

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Re: Dead Chat interactions in URS logs
« Reply #1 on: March 03, 2018, 01:34:49 PM »
Check if they are offline at your strategy and just Terminate them. There is a udata for it, isoffline I think

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Offline hsujdik

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Re: Dead Chat interactions in URS logs
« Reply #2 on: March 05, 2018, 01:42:09 PM »
If you want to be more radical, you can stop URS & IXN Server and delete them from the IXN Server database (table INTERACTIONS). Finally, start URS & IXN Server again